Withdrawal Policy
If a student chooses to withdraw from a class at The Guelph Academy of Dance (TGAD), the parent or guardian must immediately contact the administrator at the studio (225 Hanlon Creek Blvd, Unit 14) and provide an emailed notice of the withdrawal. The studio will not officially withdraw the student from classes until the written notice of withdrawal is received via email or by phone.
Dancer withdrawal from in-person classes:
- Prorated refunds are provided until February 28th.
- There is a non-refundable deposit of $50.00 on your account.
- Your account is charged the number of classes that have passed before receipt of the official withdrawal.
- There is no refund for anyone who withdraws after March 1st.
- If your dancer chooses to withdraw after the costume order is placed in early December, you will not receive a refund for the costume fee. Costumes can be picked up from the office once the order is delivered and sorted.
Dancer withdrawal from classes if the studio is mandated closed by the Ontario Government:
- There is a non-refundable deposit of $50.00 on your account.
- Your account is charged the number of classes that have passed before receipt of the official withdrawal.
- If your dancer withdraws after the costume order is placed in early December, you will not receive a refund for the costume fee. Costumes can be picked up curbside once the order is delivered and sorted.
TGAD does keep attendance records, but this is not a monitoring system, and it is your responsibility to contact the school if it is your intention to withdraw.
If your child withdraws from a class due to illness or an injury, please provide the school with a doctor’s note so that an appropriate prorated refund can be issued.
